Welcome Package

$100 No Deposit + 400%

Plus 400 free spins on first deposit

Contact Mro Casino

If you need help with Mro Casino, contact our support team at support@mrocasino.wtf. We aim to provide clear, helpful assistance with account questions, payments, technical issues and responsible gambling requests. To help us review your enquiry efficiently, please include the relevant details in your first message.

Mro Casino protects player data with SSL encryption and bank-grade security for all transactions, and maintains compliance with anti-money laundering and counter-terrorism financing regulations.

How to get in touch

For support by email, write to support@mrocasino.wtf. Please use the email address linked to your account where possible, and provide enough information for the team to understand what you need. Do not send your password, full payment card details or other sensitive security information.

For faster assistance, include your account email or username, a short description of the issue, and screenshots if relevant. If your question concerns a transaction, include the date and general details, but do not include confidential payment information.

  • Account access, profile or verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and conditions
  • Technical problems affecting the website or account
  • Responsible gambling, account restriction or self-exclusion requests

Please allow the support team time to review your message and any account information connected with it. Enquiries are usually answered within 24 hours, although the response time can vary depending on the subject and the information required. Sending multiple messages about the same issue may make it harder to keep the enquiry together.